The UpScale Tail Pet Grooming Salon in Naperville, IL Award Winning Dog Groomers and Cat Groomers in Naperville, IL

We have an automated phone system. Please listen carefully & follow the prompts so we can better assist you. 
Our phone number is: (630) 632-8245, you can email us at info@theupscaletail.com

Our regular business hours are as follows:

We are closed on Saturday & Sunday. If you cannot make it during the week, we would be happy to provide you with some local businesses that offer pick-up and delivery services for your pet’s grooming needs.

To ensure that our clients have a good experience with us, we like to have them between 3.5 to 4 hours, due to outbreak of COVID19 we have made some changes in our processes, and this could lengthen the time your pet is with us.

Please see our Daycare Policy if you need to leave your pet with us more than 5 hours.

For haircuts and XL breeds, we normally book up approximately 2 to 4 weeks in advance, so please call us today to pre-book your appointment!

If you are unable to get your requested appointment, we would be more than happy to schedule you on another day and add you to our waiting list so we can call you when we have a cancelation!  And we are also able to set up recurring appointments for a whole year if that works better for your schedule.

We require all NEW and INACTIVE grooming clients are required to make a nonrefundable deposit of 50$ or 25$ to reserve their pet’s 1st grooming appointment with us. This deposit will be applied to the grooming price on the day of their appointment.

We accept all major credit cards, ApplePay and DroidPay.

Need a gift idea for an animal lover? We have gift certificates!

The UpScale Tail Pet Grooming Salon in Naperville, IL Award Winning Dog Groomers and Cat Groomers in Naperville, IL