The UpScale Tail Pet Grooming Salon in Naperville, IL Award Winning Dog Groomers and Cat Groomers in Naperville, IL


Here are some pet grooming testimonials and photos from happy customers! 


Not only is Kendra a top-notch groomer, she is totally dedicated to the welfare of the pets she grooms. I am talking from experience. Kendra groomed our dog, Bear, a golden doodle on a regular basis and once for competition. Bear loved Kendra and I trusted her explicitly when he spent a few days with her before competition. I will let the pictures of Bear speak for themselves.

– The Drake Family
LaGrange, IL


English Setters are a difficult breed to groom correctly, especially for the show ring. A mature English setter should carry a good amount of coat. If not groomed properly, the dog’s hair can hide the true bone structure and musculature of the dog, and make the dog appear to be built differently than it really is. Kendra has the talent and experience to groom a sporting dog so that its strengths are highlighted, but the overall look is still a natural one and not over-done or sculptured. After Kendra has groomed your setter, someone who sees it on the street will notice how impressive your dog looks, but won’t realize the skill and hard work it took to make the dog look that way.

–Brian Silbernagel and Slate
Chicago, IL


Kendra has groomed Baxter since day 1. She is the absolute best groomer for our little guy. He always is so happy to see her. He always looks perfectly groomed when I go pick him up!

– Andrea & Baxter
Chicago, IL




Congratulations on your new enterprise! You have spent many hours, days, and even weeks with me and I enjoyed every one of them! You have been my favorite groomer and caretaker! Love–RoxyChicago, IL






Dear Upscale Tail Customers,

I am Hannah Brandel and I have known Kendra Since I was 15. At age 15, I got my very first show dog, an Irish Terrier puppy named Dearg Madra Sona Cailin aka Missy. Dearg Madra means Red Dog and Sona Cailin means Happy Girl in the Gaelic or Irish Language. After Missy became Champion in March 2006.Kendra helped me a lot with learning how to properly groom an Irish Terrier for show While I was still in high school. Her showing and grooming advice proved invaluable to winning serval Best of Breeds, Best of Opposite sex, Junior Showmanship ribbons.?In addition, I won two thousand dollar college scholarships in 2010 and 2011. In 2010, American Kennel Club ‘s Junior Showmanship Scholarship for showing Missy in both Junior Showmanship and Best of Breed classes and raising her May 2008 litter of three puppies for my kennel Irish Crème, Irish Terriers at age 18.  And in 2011 The Owner- Handler Association College Scholarship.Despite, Having mild cerebral palsy in my left hand side, which as crooked fingers that don’t grasp well as will as they should.  Also I a limp on my left side.Kendra is a overflowing source of terrier and showing information.  She has shown her Wheaton colored Scottish Terrier Turbo to many winners DOG, Best OF Opposite, Best of Breed. Turbo is the sweetest, cuddliest Scottish Terrier I know. I had watched Kendra show him, she does a stunning job She has also help me find homes for two of Missy’s puppies.  All of Missy’s puppies including Kanga, the crazy puppy have a wonderful home where I get to puppy sit her a few times a year and take care of her. Kanga looks like Chewy from Star Wars.  Kendra is so sweet and helpful and She step in to help a breeder I show Basenjis for , a smooth coated hound breed for the Morris, IL show. She is a great friend for me and Missy. I recently helped a Irish Terrier breeder-friend whelp a litter of 8 puppies and am helping raise the litter . I will also help him by showing his Irish Terriers.

Hannah Brandel
Ch. Dearg Madra Sona Cailin aka Missy
Irish Crème, Irish Terriers established 2008.
Lombard, IL

Aliź Pumi
Kendra has been the first and best groomer ever for my Hungarian Pumi Aliz and I have made the big mistake to move and we miss Kendra a lot. The Pumi is a very rare breed and new to US and Kendra took the challenge with excellence and groomed Aliz perfect to standard. Kendra does a great job both grooming and taking care of your dog while both are having a good time. My Aliz is crying with joy every time she sees Kendra now and that says a lot of their special relationship.

–Best Regards Åsa Andén
New Haven, CT

charlie scottieJenny Conformation

Kendra has been show grooming our two Scottish Terriers, Charlie and Jenny, over the past 3 ½ years. Our dogs are shown in AKC conformation competitions where precise grooming and coat conditioning is of utmost importance. Kendra has really proven to be very knowledgeable in show grooming of this breed. As a matter of fact, Kendra herself has shown Scotties in the ring, both in grooming competition and conformation. Her personal and professional involvement with Scotties gives us total confidence in her skills. Our dogs always look absolutely beautiful after being groomed by Kendra!

Both Charlie and Jenny have always been happy to see Kendra. I know that she treats them with gentle care and kindness, so I would never hesitate to leave them in her care. Her love and compassion for all animals is very obvious.

We are so very happy for the opening of The Upscale Tail. We wish Kendra and the staff much happiness and success in their new business.

-Julie, Mike, Charlie & Jenny
Bettendorf, IA

The UpScale Tail Pet Grooming Salon in Naperville, IL Award Winning Dog Groomers and Cat Groomers in Naperville, IL