Contact and Hours
The Upscale Tail, Ltd. Pet Grooming Salon is located at:
1419 Plainfield-Naperville Rd.
Naperville, IL 60564
We are on the southwest corner of Plainfield-Naperville Rd and 75th Street behind the BP gas station.
Road construction alert!
75th St (at Plainfield-Naperville Rd/Rickert Dr.) Naperville
The intersection of 75th Street at Plainfield-Naperville Road/Rickert Drive will be improved by the addition of right turn lanes in the eastbound and westbound directions, and an additional left turn lane in the eastbound and westbound directions (making double left turn lanes). In addition, there will be some drainage improvements, traffic signal modifications, and pavement resurfacing. The contract specifies completion within 105 days from the start of work. The work is to be completed using daily lane closures. Work is expected to start in early May 2015 and end in October 2015.
Rt 34/Ogden Ave (at Frontenac St) Aurora
This project is located 1.5 miles west of Illinois Route 59, where Ogden Avenue crosses the EJ&E/CN Railroad. The project is needed to reduce traffic delays and to support efficient response by emergency service providers. It will address traffic delays and safety concerns due to trains crossing Ogden Avenue at-grade. A highway overpass structure is proposed to span over the existing and proposed additional second track. The overpass bridge length will be configured to add a third track for Metra’s STAR Line. The proposed bridge structure will be approx. 253 feet long and 97 feet wide. The project will start in Spring, 2014, The estimated project end is Fall, 2016.
Rt 59 (from East New York St to Ferry Rd)
The Illinois Department of Transportation (IDOT) is reconstructing and widening Illinois Route 59 between New York Street /Aurora Avenue and Ferry Road, constructing 21 new concrete retaining walls, noise abatement walls, full reconstruction of the Interstate 88 / IL Route 59 interchange, and widening/reconstruction of several cross streets. The completed project will include three through lanes in each direction of IL Route 59 with a raised median, and auxiliary right-turn and left-turn lanes at all major intersections. For a complete project description, refer to the IDOT website. This project will be constructed in several stages.IDOT plans to keep two lanes open in each direction of IL Route 59 during most stages of construction. Only one lane will be open in each direction while the road is reconstructed under the BNSF Railroad bridge. There will also be some ramp closures at the Interstate 88 / IL Route 59 interchange. Construction is expected to be completed in 2015.
Our 2015 business hours are:
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-3:00pm
We will be CLOSING EARLY on Friday May 29 at 4PM
We will be closed the following dates:
Saturday May 23
Monday May 25
Saturday May 30
Saturday July 4
Saturday August 8
Saturday September 5
Monday September 7
Thursday November 26
Friday November 27
Saturday November 28
Thursday December 24
Friday December 25
Saturday December 26
Thursday December 31
Friday January 1
Saturday January 2
We will be open the following Sundays from 8:00am to 3:00pm:
May 31
August 2
November 15
November 22
December 13
December 20
For more information, please call us at (630) 632-8245 or email us at info@theupscaletail.com
At The UpScale Tail, we take pride in working with your pet. Our experience for your pet normally lasts between 3.5 to 4 hours. You are expected to be on time for your appointment, if you need to cancel or reschedule your appointment, please give us a call at 630-632-TAIL (8245). We require a 24 hour notice of cancellation, there will be a $25.00 fee added to your bill if there is a sameday cancellation, no notice and/or a no show occurs regardless of when you make your appointment.
Please be aware of our company policies:
No Show Policy: We take our appointment scheduling very seriously in order to maintain proper quality and care of our pets. If you cancel your appointment after the scheduled time and/or miss your appointment 3 times, you will be required to prepay for your appointment either by physically coming in to the salon or over the phone by credit card, though there is a 3% service charge for any over the phone transactions. If for any reason you need to cancel or reschedule your appointment, we do require 24 hour notice, otherwise the prepaid amount is non-refundable.
Daycare Policy: Although we love having your pets in our care, we do not need to keep them all day long. If they are here for more than 5 hours you will be charged a daycare fee of $10.00 per hour.
After Hours Policy: We close at 5 PM on the weekdays and 3 PM on Saturdays. If you leave your pet with us after close you will be charged $20.00 for the first hour. If your pet is still with us one hour after close, your pet will have to stay with us overnight. If that happens, you will be charged an additional $40.00 resulting in a total fee of $60.00.
Forgotten Pet Policy: If your pet is left with us and no attempt has been made by you to contact us after 2 days of abandonment, you relenquish the right to your pet/s and we reserve the right to responsibly rehome your pet.
We accept all major credit cards
Need a gift idea for an animal lover? We have gift cards!
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