Kendra Otto, Owner-Pet Stylist
Kendra is a graduate from The Great Lakes Academy of Professional Pet Styling. She ranked in the top 10 in the country for 4 consecutive years and ranked the Number 1 pet stylist in the state of IL for those 4 years. She has placed at every major grooming competition around the country and won multiple Best in Show/Best All Around Groomer awards; her other awards consist of: multiple Creative Styling awards, Artistic Innovation award, she was invited to participate in the Superzoo Jackpot Contest in Las Vegas where she placed 6th out of 20 in a class of 50. She was the recipient of the prestigious Liz Paul Scissoring Award, the Will Stone Memorial Award for kindness to animals.
Kendra was also the first recipient of the Groomie Spirit Award, a nominee for 2009 Cardinal Crystal American Groomer of the Year; the 2011 and 2012 Cardinal Crystal Congeniality Award and 2013 Barkleigh Honors Award for Up and Coming Judge of the Year. She has placed in multiple Rescue Rodeos in Las Vegas and Atlanta and assists Woburn Scottish Terriers in exhibiting their dogs at American Kennel Club conformation shows, as well as styles other breeds to be shown in AKC shows. She also enjoys styling rare breeds and was the first competitor to bring the Hungarian Pumi in the grooming contest ring.
She enjoys working with fearful dogs on the grooming table and enjoys building their trust and seeing the transformation of their behavior. This part of her job she finds more rewarding than any award she’s ever received.
Kendra is an International Pet Styling Consultant for the Andis Company teaching seminars, blogging tips for pet stylists and developing grooming products. She is a published author in Grooming Industry Magazines, teaches seminars and judges grooming competitions worldwide, is published via video through the learn2groomdogs.com website and Andis home grooming tools YouTube videos. She is certified through the following organizations: International Judges Association, United Show Managers Alliance and PetTech CPR and First Aid. Kendra is also working to complete her certification through National Dog Groomers Association of America and International Professional Groomers Association. She served as the secretary and a board member for GroomTeam USA from 2011 to 2014. Kendra has appeared several times as a guest on the radio show called “Ask the Pet Vet” for WTMJ in Milwaukee, WI. and is also a host for Barkleigh Productions’ Groomertv.com, a live Ustream of grooming competitions throughout the USA.
Kendra specializes in several grooming techniques such as hand scissoring, rustic coat maintenance, extreme makeovers, creative trims and deshedding short haired shedding breeds. Kendra is owned by a Scottish Terrier named Turbo and a cat named Metallicat.
If you would like to contact Kendra, feel free to email her at firstname.lastname@example.org or call us at 630-632-8245 (TAIL).
Chalie Mae – Salon Manager, Pet Stylist
Chalie Mae joined The UpScale Tail in 2014, she has over ten years of experience in the animal industry. She got her start at the age of 18 when she started volunteering at West Suburban Humane Society in Downers Grove. Since then she has volunteered at various rescues including grooming shelter dogs at Chicago Animal Care and Control.
Chalie Mae graduated from the Academy of Dog Grooming Arts in 2007 and regularly attends industry trade shows and grooming seminars to further her education. She is PetTech CPR and First Aid certified and was awarded Best Chicago Dog Groomer by Chicago Reader in 2010.
Chalie Mae has a real passion for fostering shelter dogs and pet nutrition. She enjoys educating pet parents and working together as a team to ensure that their pets will learn to love the grooming experience! She has two lovely and rambunctious daughters and an equally amazing rescued pit mix named Molly.
Chalie Mae specializes in several grooming techniques such as hand scissoring, rustic coat maintenance, terriers, large breeds and working with senior pets. Chalie is owned by an American Pit Bull Terrier named Molly.
If you would like to contact Chalie, feel free to call her at 630-632-8245 (TAIL).
Sara Ann – Pet Stylist
Sara joined The Upscale Tail in 2014. She has been grooming since 1995 and started her career by working for an exotic traveling animal zoo. Knowing her love for dogs, she embarked on an apprenticeship of life, dedicating her time and energy into an industry that is not just a job; it’s a passion.
Sara prides herself in creating relationships and trust with each client, educating and working with each individual to help find a lifestyle maintenance. Her gentle nature and positive personality truly brings outstanding results. She puts true effort into educating her clientele about diet, coat maintenance and working together as a team to make a positive experience for any pet personality type.
Sara is PetTech CPR and First Aid certified. and believes in continuing her education to stay up on the latest grooming trends and handling techniques.
Sara specializes in several grooming techniques such as hand scissoring, Doodles, extreme makeovers and working with crabby ShihTzus. Sara is owned by a Russell Terrier mix named Foxxie.
If you would like to contact Sara, feel free to call her at 630-632-8245 (TAIL).
Eliza – Pet Stylist
Eliza joined the UpScale Tail in 2014. From a very young age she always knew she wanted to work with animals. She had planned on becoming a professional dog trainer, but by chance she took a job as a bather and soon knew she found her true calling in the world of grooming.
Eliza’s philosophy when it comes to grooming is ‘Practical over Pretty.’ She aims to give clients a stylish, but easy maintenance, haircut based on the needs and lifestyle of the pet. She strives to educate Pet Parents in proper brushing technique & the importance of routine grooming.
However, that’s not to say she doesn’t enjoy grooming the funky and fabulous! She loves being able to use her background in the creative-arts to bring color, bling, and the latest high-fashion styles to her clients ‘do’s!
Eliza enjoys working with the big and the small, the seniors and the young, and pets who have physical limitations. She uses her kind and patient nature to make every pet feel calm and relaxed during their stay. She aims to teach pets that grooming doesn’t have to be a bad thing – in fact, it can be quite fun!
She finds the most rewarding part of grooming is working with scared, anxious pets who have not been taught what grooming is about or have had bad experiences in the past with grooming. She believes in the healing power of patience and positive energy, and by creating a safe, relaxed environment and seeing the complete turnaround that happens in such pets is what keeps her going!
Eliza is PetTech CPR and First Aid certified, her long term goals are to compete in grooming competitions and to become a though The National Dog Groomers Association of America and The Creative Groomers Association. When not at The Upscale Tail you can find her immersed in a variety of art projects, volunteering her time at a local animal shelter and grooming pups in need of a home. Eliza recently took 1st place with a Miniature Poodle at The All American Grooming Show!
Eliza specializes in several grooming techniques such as hand scissoring, hand stripping, rustic coat maintenance, sporting and terrier patterns, working with puppies, creative grooming and coloring. Eliza is owned by a Chihuahua named Lucy.
If you would like to contact Eliza, feel free to call her at 630-632-8245 (TAIL).
Danielle – Pet Stylist
She takes a lot of pride in her grooming abilities. Danielle continuously researches to learn new styles and grooming techniques. She is passionate about healthy grooming and shares our philosophy that pet grooming is a vital part in the wellbeing and health of a pet.
Danielle loves working with nervous and anxious dogs, feline friends and creative grooming techniques. She brings with her a serene calm for all pets in her care, throughout their grooming experience. She works ever so gently as they adjust to the sights, smells and sounds associated with grooming, thereby promoting lots of well being for her furry clients. In addition to her calm nature, she specializes in creative styling using pet safe colors with a variety of hues, creative designs and techniques for this specialized grooming field.
When Danielle is not grooming, she shares her spare time by volunteering at animal shelters, spending time with her husband and her two cats, Arcee and Rodimus and her Cavalier King Charles Spaniel, Rusty.
Danielle is PetTech CPR and First Aid certified. Her passion for grooming has inspired her to work towards earning her master titles through Professional Cat Groomers Association of America; National Dog Groomers Association of America and The Creative Groomers Association to continue her philosophy of ever expanding her repertoire of grooming styles and techniques.
Danielle specializes in several grooming techniques such as hand scissoring, grooming cats, rustic coat maintenance, hand stripping, Doodles, large breeds and working with puppies, coloring and creative grooming styles. Danielle is owned by a Cavalier King Charles Spaniel named Rusty, and 2 cats named Rodimus and Arcee.
If you would like to contact Danielle, feel free to call her at 630-632-8245 (TAIL).
Amanda – Pet Stylist
Amanda joined The UpScale Tail in 2016. She takes a lot of pride in her craft and brings her highly trained grooming and behavioral expertise to The UpScale Tail by implementing her own gentle techniques as she grooms pets with special needs and behaviors. Amanda grooms all breeds and is adept with hand scissoring, hand stripping, blending and undercoat removal. She can suggest and create styles to enhance your pets best features; having extensively studied the AKC breeds movements, as she formerly consulted breeders and handlers in their pursuit of perfection.
Amanda is CPR and First Aid certified and her love for dog sports, genetics and nutrition sets her apart from the average pet stylist and makes her a great addition to The UpScale Tail team! She is happy to share her knowledge with anyone she meets!
Amanda is currently owned by her retired show Weimaraner, Slate, her retired show English Pointer, Amber, her rescued Lab/Shepherd mix, CeCe as well as her rescued cats Daphne, Delilah, Dante and is a Discus enthusiast!
Amanda is always happy to make another long-time furry friend, share her amazing talents and offer one-on-one grooming consultations at The UpScale Tail.
If you would like to contact Amanda, feel free to call her at 630-632-8245 (TAIL).
Rachel – Pet Stylist
Rachel grew up watching dog shows on TV, pestering her parents to buy her every dog book and magazine she set eyes on, and parading her shelter dogs around the house like show dogs. At age 14 she began showing her Pembroke Welsh Corgi in Junior Showmanship and Conformation shows through the AKC. She dreamed of being a professional handler, but a chance job at a kennel grooming salon awoke her passion for grooming.
Rachel adores her doggie clients and their pet parents alike. Her belief is that good grooming begins at home and is devoted to client education. She loves to rehabilitate dogs and take on the tough cases the other grooming shops turn away. Her philosophy is that every dog is “Best in Show” to their owner and she strives to make sure that every groom makes them feel healthy and refreshed. Her belief is in comfort before vanity and while she loves making each pet look their best the most important aspect of grooming is making each pet feel their best and healthiest.
Rachel’s favorite grooms are senior pets. Seniors have often been getting groomed for years but the challenges and limitations of aging can cause them to become anxious about the process.
Rachel attends continuing education seminars, grooming shows, and conformation shows regularly to continue developing an eye for well-balanced grooms and staying up to date on the continually changing pet industry. She loves to befriend other groomers, sharing ideas, and is a firm believer in kinship with colleagues. She is a student of dog breeds, striving to learn all that she can about breeds from the most common to those that have gone extinct. Outside of work Rachel is a student of University of Massachusetts at Amherst via their distance learning program and is working on a bachelor’s degree in public health. Rachel is owned by a Boston Terrier named S’mores.
Rachel is PetTech CPR and First Aid certified and specializes in several grooming techniques including hand scissoring, Doodles, terrier patterns, senior pet grooming, and desheds on double coated breeds.
If you would like to contact Rachel, feel free to call her at 630-632-8245 (TAIL).
Aimee -Pet Stylist
Bio coming soon